Teen Crisis Services

Talk to someone who gets it.

Text: 650-747-6463

Chat:

TCS closed? Call the 24/7 Hotline: 650-579-0350

Hours of Operation:

Monday - Friday

4:00pm-10:00pm PST

Teen Chat and Teen Text Line

Peer-based crisis and emotional support over text and online chat.

The online teen chat and teen text line are free, peer-to-peer services that are accessible from sanmatecrisis.org or by texting 650-747-6463. Teens can chat confidentially with trained youth peer counselors under Crisis Center staff supervision about various topics. While mainly focused on crisis intervention and suicide prevention, teens can also talk about school stress, relationship issues, and mental health challenges. While the program is intended to focus on youth ages 13 and up, no youth will be turned away on the basis of age.

History

Teen Crisis Services began as Onyoumind.net, a teen-focused website providing education around suicide prevention and featuring a peer-to-peer online chat. Through it’s debut in the 1990s, our teen crisis program has continued to grow to meet the needs of San Mateo County youth. Teen Crisis Services now features both an online chat and text line, as well as social media and web content focused on the mental health challenges young people face. Volunteers and program youth are encouraged to create content to help educate their peers and share their experiences around mental health and suicide prevention.